Orchestrator – Cannot resolve display name [Pending] to name

If you get the Error “Cannot resolve display name [Pending] to name” in your Orchestrator activity  log for System Center Service Manager it could be a problem with your language settings for the Orchestrator service account.

The error log in the Orchestrator console.

Orchestrator – Cannot resolve display name [Pending] to name1

Check what language the service account is using. If it is not set to English (United States) try changing it to English (United States), restart the service and try the Runbook again.

You can see what language the service account is running under by checking the register with regedit.

Orchestrator – Cannot resolve display name [Pending] to name2

If not English start a command prompt with the Orchestrator service account credentials and run intl.cpl. Change the language and restart the Orchestrator Services.

One Response to Orchestrator – Cannot resolve display name [Pending] to name

  1. Daniil July 12, 2017 at 09:36 #

    I had to change the general system locale for programs that did not use unicode and it all worked, the same error can appear as: Can not resolve display name [Resolved] to name., But the solution is one.

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