Locale and date formate prerequisites for using Orchestrator Integration Pack for Service Manager 2012

As a swede I often work with Swedish customers. And quite often I see that the locale and date format is configured for Sweden when using the Orchestrator Integration Pack for Service Manager 2012. This is just a reminder post that the supported configuration is to use ENU Locale and U.S. English date format.

For more information please read http://technet.microsoft.com/en-us/library/hh832008.aspx

Information copied from link above.
The Service Manager IP is supported for use only on computers set to use:
The ENU Locale
– The U.S. English date format (month/day/year)

2 Responses to Locale and date formate prerequisites for using Orchestrator Integration Pack for Service Manager 2012

  1. Mark Slootweg February 11, 2014 at 10:37 #

    Hi Jonathan,

    At the moment I am busy with connecting Orchestrator R2 2012 to SCSM R2 2012.
    I am dutch and the server locale setting at my customer are dutch too.

    Do you know in what issues we run when leaving our default settings to dutch?
    I can make the connection regardless of the settings.

    If I really have to change the settings, where do I have to do this, only all the Runbookservers and the client computer running runbook designer of even the SCSM servers?

    Best regards,
    Mark Slootweg

    • Jonathan February 12, 2014 at 22:36 #

      Hi Mark,

      I have been running into issues with activities that connect to SCSM. I have been experience problems in certain activities and situations. Some seems to work as expected and some not.

      As MS writes at technet “The Service Manager IP is supported for use only on computers set to use”. This should mean that you only need to do it on Runbook servers that run the IP. But I would suggest that you also change it on your Runbook designer.

      I have not experience any problems with having the SCSM server on other locale. If you experience any problems with this please share them with me.

      Best regards,
      Jonathan Andersson

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