Failed to process extensions for management pack: {0} – Invalid enumeration mapping

If you run in to the following problem (read the error message below) when exporting a Service Manager 2012 unsealed MP from one environment and importing it to another installation. Try the solution below.

Please use this approach with care. The solution will remove some connections in SCSM. Therefore test in development environment before using it in production.

Error message

The management pack import failed.
Errors (1):
Failed to process extensions for management pack: {0}
: Failed to process extensions for management pack: ManagementPack.0987654321234567890…
Invalid enumeration mapping
 
Failed to process extensions for management pack1

Solution

This solution solved my problem.

Make a copy of the exported MP and delete the lines between <Extensions></Extensions> in the MP (XML file) and try importing it again.

Screenshot of <Extensions> before deleted lines.

Failed to process extensions for management pack2

Screenshot of </Extensions> before deleted lines.

Failed to process extensions for management pack3

After deleting the lines between the Extensions part it should look like this.

Failed to process extensions for management pack4

After deleting the lines, import the edited MP. When the edited MP has been successfully imported, import the original MP again and hopefully it will import successfully.

 

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