Add Service Manager IR, SR or CR with Orchestrator

To add a System Center Service Manager Incident, Service Request or Change Request with Orchestrator you can use the Service Manager Integration Pack activity “Create Object”.

When using the activity I would recommend to add the ID field and put IR{0}, SR{0} or CR{0} in the text box. If IR, SR or CR is not added the ID will be added without prefix.

Below is an example with the ID of an Incident.

Add Service Manager IR SR and CR with Orchestrator

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